Terms & Conditions

To register and use the oktko platform you must satisfy all of the following eligibility criteria at the time of registration and at all times thereafter:

• You are at least 21 years of age.
• You have full legal capacity to enter into a binding agreement under the laws applicable to you.
• You are not located in a jurisdiction where online gambling is prohibited.
• You are acting on your own behalf and not as an agent for another person or entity.

oktko reserves the right to request identity verification documents at any time to confirm eligibility. Failure to provide satisfactory documentation within the timeframe requested will result in the suspension of the account pending further review.

Each individual may hold only one registered account on oktko. You agree to provide accurate, complete, and current information when registering, including but not limited to:

• Your full legal name as it appears on a government-issued identification document.
• Your date of birth, confirming you are aged 21 or above.
• A valid mobile number registered in your name, which will serve as your primary account identifier.
• A strong, unique password that is not used for any other online service.

You are solely responsible for maintaining the confidentiality of your login credentials. oktko will not be liable for any loss arising from unauthorised access to your account resulting from your failure to keep your credentials secure. You must notify oktko support immediately if you suspect your account has been compromised.

oktko accepts deposits via the following local Bangladeshi payment channels. All deposit transactions are processed in Bangladeshi Taka (BDT):

• Minimum deposit amount: ৳100 per transaction.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and Dutch-Bangla Bank mobile banking.
• Deposits are credited to your oktko wallet in real time in most cases. During peak hours or network outages, credits may take up to 30 minutes. If a deposit is not credited within 60 minutes, contact support with your transaction reference number.

Withdrawal requests are processed subject to the following conditions:

• Withdrawals are processed only to the same payment method and account used for the original deposit ("same source" rule).
• KYC (Know Your Customer) identity verification may be required before processing withdrawals above a threshold set by oktko at its discretion.
• oktko reserves the right to delay or withhold a withdrawal if it suspects fraudulent activity, money laundering, or breach of these Terms, pending investigation.

All bonuses, free spins, cashback offers, and promotional credits issued by oktko are subject to wagering requirements and any additional specific conditions stated at the time the promotion is offered. The following general conditions apply to all bonuses unless a specific promotion's terms state otherwise:

• Bonuses are available to eligible players aged 21 and above only.
• Each bonus offer may only be claimed once per player, per household, and per device unless the specific promotion terms state otherwise.
• Bonus funds must meet the stated wagering requirement (rollover) before any withdrawal from the bonus balance is permitted. The wagering requirement multiplier and qualifying games are specified in each individual promotion's terms.
• oktko reserves the right to void bonus funds and any associated winnings if it reasonably suspects that a player is abusing promotional offers, using multiple accounts to claim bonuses, or engaging in arbitrage betting.

Unless otherwise specified in the promotion's individual terms, bonus funds and associated free spins expire 30 days after the date they are credited to your account. Expired bonus funds are forfeited and cannot be reinstated. It is your responsibility to track the expiry dates of bonuses in your account.

oktko is committed to promoting responsible gaming. The Platform provides the following tools which players may activate at any time from their account settings:

• Deposit limits (daily, weekly, or monthly caps on the amount that may be deposited into your account).
• Session time reminders (notifications after a set period of continuous play).
• Loss limits (a cap on the net losses you may incur within a defined period).
• Self-exclusion (temporary or permanent suspension of your account at your request, with a minimum cooling-off period of 24 hours and longer durations of 30, 90, or 180 days available).

oktko strongly encourages players to make use of these tools if they feel their gambling activity is becoming difficult to manage. If you believe gambling may be negatively affecting your finances, relationships, or mental health, please contact our support team at [email protected] or visit our Responsible Gaming page for further guidance.

The following conduct is strictly prohibited on the oktko platform and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Registering more than one account, or registering on behalf of another person without their knowledge and consent.
• Using software bots, scripts, artificial intelligence tools, or any automated means to interact with the platform or gain an unfair advantage in any game.
• Colluding with other players to manipulate game outcomes in poker, live tables, or any other multiplayer game format.
• Using the platform to launder money or process funds derived from illegal activities.
• Exploiting software bugs, glitches, or errors to obtain credits, winnings, or advantages that would not have been available under normal operation. Any winnings obtained through exploitation of a technical error will be voided.

oktko may share information about players suspected of prohibited conduct with third-party fraud prevention services and, where legally required, with law enforcement authorities.

All content on the oktko platform — including but not limited to the oktko brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive intellectual property of oktko or its licensed content providers. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal entertainment purposes. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the platform without the prior written consent of oktko.

To the fullest extent permitted by applicable law, oktko shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service, even if oktko has been advised of the possibility of such damages.

oktko makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. Your use of the platform is at your sole risk.

oktko reserves the right to suspend, restrict, or permanently close a player's account without prior notice if any of the following circumstances apply:

• The player is found to have breached any provision of these Terms.
• The player is found to be under 21 years of age, or has provided false information during registration.
• oktko is required to do so by a regulator, law enforcement body, court order, or other legal authority.

oktko reserves the right to amend, update, or replace these Terms at any time. When material changes are made, oktko will update the "Last updated" date at the top of this page and, where practicable, notify registered players via the platform or by email. Your continued use of the platform following the publication of updated Terms constitutes your acceptance of those changes.

These Terms are governed by and construed in accordance with applicable international online gaming standards and the general principles of commercial law. In the event of a dispute arising from your use of the oktko platform, you agree to first contact our support team at [email protected] to seek an informal resolution before pursuing any other remedy.

oktko aims to acknowledge all dispute submissions within 48 hours of receipt and to resolve the majority of disputes within 14 business days. If a dispute cannot be resolved through our internal process, both parties may seek resolution through appropriate legal channels available to them.